Service

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Our Services

At Carter Machinery, the word “Service” can have different meanings. From a technician working on your equipment or a sales representative coordinating the rental of a machine to our finance department answering a question about your account, it’s all about Service.  But no matter what the context, there’s one common thread: We’re not satisfied until you are.

Product Support

No matter what type of equipment you operate, from dump trucks or skid steers to generators or skidders, uptime is critical. Carter Machinery understands this and has unparalleled service capabilities. We can tailor preventive maintenance plans around your schedule and respond quickly if you have an issue.

Our Support Options

Financing

When you purchase a piece of equipment, you take great care in selecting the right features and options. This diligence is just as important when considering financing. Our experts understand your business and will work with you to develop a plan that meets your needs and your budget.

Our Financing Options

Safety & Training

Even the best equipment depends on properly trained personnel to ensure maximum productivity and safety. Carter Machinery and Caterpillar have resources available to help. From hands-on operator training to online self-study courses, we want you to get the most from your investment.

View Safety & Training Offerings

EM Solutions

Equipment Management Solutions is a collection of products and services designed to help you manage your fleet to optimum efficiency. Because no two fleets are the same, Carter offers several levels of support, or “packages”.  

View EM Solutions

Electronic Logging Device Mandate

The Federal Motor Carrier Safety Administration (FMCSA) announced on March 12, 2014 a rule to mandate electronic logging devices. The effective date of December 18, 2017 means time is running out for fleet compliance. This new law includes a number of provisions intended to help reduce crashes, injuries and fatalities involving large trucks and buses by holding motor carriers and drivers to the highest safety standards while removing the highest risk drivers, vehicles, and carriers from the roads. For more information on how Carter can help your fleet prepare click here.