Equipment Repair and Service

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Carter Machinery provides support for all of your heavy equipment repair and service needs in Virginia.  Regardless of the brand, Carter Machinery can service your equipment from any of our shops, or come to you with our Field Service and Express Lube Mobile Maintenance.

Heavy Equipment Shop Service

Carter Machinery is Cat’s certified Virginia retailer, however we are able to service any make or model of construction or earthmoving equipment.  Whether you need preventative maintenance, electronic diagnostics, regular or major repairs, our shops have the heavy equipment service capabilities you need to keep your fleet running at peak performance. 

Heavy Equipment Field Service

Carter understands that keeping your fleet of construction and earthmoving equipment operating is vital to the success of your business. We also know that you don’t always have the time or capability of getting your heavy equipment to a service shop – that’s why Carter Machinery provides Field Service and Express Lube Mobile Maintenance to all of Virginia.

24/7 Mobile Replacement and Repair

Carter Machinery has more than 200 fully-equipped Field Service trucks equipped with high capacity cranes and access to online heavy equipment parts and service systems via an in-cab, wireless network. Our truck and heavy equipment field technicians can make it to most job sites within one hour and are available for your convenience, 24/7. We know how frustrating it is when your construction or earthmoving equipment fleet needs repair, so let us help you!

Express Lube Mobile Maintenance

While our Field Service is designed to help your fleet with emergency repairs, Express Lube Mobile Maintenance is a comprehensive, on-site service designed to prevent any emergency repairs from happening.  With this service, you receive:

  • Preventative heavy equipment maintenance service every 250 hours
  • SOS Fluid Analysis performed and interpretation provided
  • Detailed customer feedback reports outlining services performed
  • Ensures warranty requirements for new machines
  • Monitoring of machine hours and service scheduled on your behalf
  • All waste oil and filters from your site are disposed of according to EPA guidelines

The best part about our Express Lube Mobile Maintenance is that it is built around your schedule. Mobile heavy equipment maintenance is available on nights and weekends throughout Virginia. 

Undercarriage Rebuild Service

The undercarriage is one of the most vital - and expensive - systems in your equipment, which means proper maintenance is crucial. Carter's Undercarriage Rebuild Services help you get the longest life possible out of your machine.

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Rebuilds & Reconditioning

Our 17,000 sq.ft. reconditioning center, located in Salem, Virginia, is devoted exclusively to refurbishing engines, transmissions, torque converters and other specialized systems and components. This approach is designed to help you control capital expenditures, reduce unscheduled downtime and enhance equipment performance and reliability.

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