Learn more about Carter Machinery’s response to COVID-19

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COVID-19 Resource Center

Latest Updates

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April 3 – Next ShopTalk Virtual Education Session Announced

This coming Wednesday, April 8th, CarterU will host the next in our series of free virtual education sessions with the topic being Parts.Cat.com. Learn how you can view prices, check availability, compare specifications and more during this 30 minute, open enrollment session…read more

April 2 – Missed Conexpo This Year?

If you missed Conexpo due to concerns over the Coronavirus or it just wasn’t in the plan for this year, check-out Cat’s recording of the live stream aired from the show on March 11th.

April 1 – My.Cat.com ShopTalk Session Recording Now Available

The first in our series of ShopTalk education sessions was held today and we appreciate everyone who attended. Hopefully you learned more about this powerful tool. What, you missed it? No problem. Watch the recording...watch now

March 31 – Additional 500 Customers Interviewed Through Pulse Survey

Over the course of six days, we interviewed another 500 customers for a total of 1,200 since we started this survey. Again, we asked each individual if they see their business slowing in the coming months. While the overall percentage of those who said yes stayed around 38%, the quantification of how much varied somewhat…read more

March 26 – Free Virtual Training Sessions Starting April 1st

Carter University will offer free, weekly online customer education sessions to equip and enable you and your team with the tools and technology available through Carter Machinery.

These 30-minute live sessions will be hosted through a series of WebEx meetings by a Carter University instructor. Areas of focus will include, but are not limited to: learning about My.Cat.com, ordering through Parts.Cat.com, Preventive Maintenance options, and so much more…read more

March 25 – Pulse Survey Conducted With Over 700 Customers

The Coronavirus pandemic is having a profound affect on individuals and businesses worldwide. There’s no shortage of news and information being shared across the internet, but Carter Machinery wanted to gauge the impact locally, first hand. To do so, we started a pulse survey program being administered by our customer-facing employees, including sales reps and service personnel. We feel it’s important to share this information with our customers and other constituents within our territory so everyone in the industries we serve can benefit…read more

March 25 – Tips From Caterpillar On Disinfecting Operator Stations

Caterpillar released guidance on how to properly disinfect operator stations, including what types of solutions to use…read more

March 24 – Cat Financial Payment Relief Options Available

Carter Machinery and Cat Financial is here to help you through this unprecedented time . If you need to discuss payment relief options on your Caterpillar Financial contracts, please contact your local Carter Machinery Sales or Finance rep. There are options available to you and we will help you through the process.

As a reminder, you can also visit MyCatFinancial to manage your account anytime, anywhere.

March 24 – COVID-19 Announcements By State

For your reference, we have assembled the following links to the various pages that outline each state’s response to the pandemic…read more

March 20 – York Parts Depot To Remain Open

Carter Machinery confirmed this morning with Caterpillar that this facility has been deemed as an Essential Business and will continue to operate as normal…read more

March 17 – Carter Machinery’s Response To COVID-19

We continue to closely monitor the status of the Coronavirus (COVID-19). At Carter Machinery Company Inc., we’re working hard to maintain controlled environments between our facilities and our offices to ensure the health and safety of our employees, customers and business partners all while providing the highest level of service to all that depend on us…read more