Learn more about Carter Machinery’s response to COVID-19

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COVID-19 Resource Center

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April 20 – ShopTalk Hosted By Jason Threewitts Wednesday, 4/22

In this upcoming ShopTalk session, Jason Threewitts, Digital Services Manager at Carter Machinery, shares his insights on how to harness telematics insights to manage your fleet more proactively in these rapidly changing times.

Per Jason, “We know many folks understand telematics and have at least started down the road of managing their fleet in a digital world so this won’t be a 25 minute sales pitch on why connecting your fleet is a good idea. Rather, we’ll talk about how a modern Equipment Manager can put this information to his/her advantage and stop constantly putting out fires or chasing shiny objects.”…register now

April 20 – Carter Takes Sanitizing Equipment Seriously

For your safety and ours, we have implemented strict protocols on how our equipment is sanitized at various points during it’s use and transport to and from the job. Check out this brief video to learn more.

April 15 – Market Intel Update

Total construction starts declined 5% from February to March to SAAR of $746.9B. Volatility caused by presence or absence of large projects in healthcare and utility/gas plant category, however, skewed the analysis. In March, nonresidential building starts fell 9% from February (seasonally adjusted), while residential building dropped 11%. Nonbuilding construction starts, however, rose 14% during the month.

April construction starts are likely to be very different story with states like NY, PA and NJ among others banning construction activity. April’s starts data will be the first true indication of how the crisis will impact the construction industry.”

Nonbuilding construction jumped 14% in March to SAAR of $168.9B due to start of several large electric power facilities. When the massive 161% gain in the utility/gas plant category is removed from the total, nonbuilding starts fell 9% during the month. Highway and bridge starts rose 5%, although the environmental public works category dropped 5% and the miscellaneous nonbuilding category fell 44%. (Source: Dodge Data & Analytics Update)

April 13 – Caterpillar Releases COVID-19 Resource Center

This site highlights resources that are available to support needs and also provides a glimpse into some of what the Caterpillar family is doing to respond to the pandemic…inclusive of saying thank you. To support the effort Caterpillar, is collecting and sharing stories about our employees, dealers, and customers that are doing good. It is called out on the page as DO GOOD…SHARE GOOD…read more

April 9 – Next ShopTalk Scheduled and Previous Session Recording Posted

We completed our second, Free ShopTalk session on Parts.Cat.com on Wednesday, for which the recording is now available. We’ve also scheduled this coming Wednesday’s session (4/13) on Preventive Maintenance Basics…read more

April 3 – Next ShopTalk Virtual Education Session Announced

This coming Wednesday, April 8th, CarterU will host the next in our series of free virtual education sessions with the topic being Parts.Cat.com. Learn how you can view prices, check availability, compare specifications and more during this 30 minute, open enrollment session…read more

April 6 – Skip Payment Options Available

While the challenges related to COVID-19 continue, rest assured we’re in this together and we have options to keep your business running. Contact your local Sales Representative about deferred or flexible payment terms.

April 2 – Missed Conexpo This Year?

If you missed Conexpo due to concerns over the Coronavirus or it just wasn’t in the plan for this year, check-out Cat’s recording of the live stream aired from the show on March 11th.

April 1 – My.Cat.com ShopTalk Session Recording Now Available

The first in our series of ShopTalk education sessions was held today and we appreciate everyone who attended. Hopefully you learned more about this powerful tool. What, you missed it? No problem. Watch the recording...watch now

March 31 – Additional 500 Customers Interviewed Through Pulse Survey

Over the course of six days, we interviewed another 500 customers for a total of 1,200 since we started this survey. Again, we asked each individual if they see their business slowing in the coming months. While the overall percentage of those who said yes stayed around 38%, the quantification of how much varied somewhat…read more

March 26 – Free Virtual Training Sessions Starting April 1st

Carter University will offer free, weekly online customer education sessions to equip and enable you and your team with the tools and technology available through Carter Machinery.

These 30-minute live sessions will be hosted through a series of WebEx meetings by a Carter University instructor. Areas of focus will include, but are not limited to: learning about My.Cat.com, ordering through Parts.Cat.com, Preventive Maintenance options, and so much more…read more

March 25 – Pulse Survey Conducted With Over 700 Customers

The Coronavirus pandemic is having a profound affect on individuals and businesses worldwide. There’s no shortage of news and information being shared across the internet, but Carter Machinery wanted to gauge the impact locally, first hand. To do so, we started a pulse survey program being administered by our customer-facing employees, including sales reps and service personnel. We feel it’s important to share this information with our customers and other constituents within our territory so everyone in the industries we serve can benefit…read more

March 25 – Tips From Caterpillar On Disinfecting Operator Stations

Caterpillar released guidance on how to properly disinfect operator stations, including what types of solutions to use…read more

March 24 – Cat Financial Payment Relief Options Available

Carter Machinery and Cat Financial is here to help you through this unprecedented time . If you need to discuss payment relief options on your Caterpillar Financial contracts, please contact your local Carter Machinery Sales or Finance rep. There are options available to you and we will help you through the process.

As a reminder, you can also visit MyCatFinancial to manage your account anytime, anywhere.

March 24 – COVID-19 Announcements By State

For your reference, we have assembled the following links to the various pages that outline each state’s response to the pandemic…read more

March 20 – York Parts Depot To Remain Open

Carter Machinery confirmed this morning with Caterpillar that this facility has been deemed as an Essential Business and will continue to operate as normal…read more

March 17 – Carter Machinery’s Response To COVID-19

We continue to closely monitor the status of the Coronavirus (COVID-19). At Carter Machinery Company Inc., we’re working hard to maintain controlled environments between our facilities and our offices to ensure the health and safety of our employees, customers and business partners all while providing the highest level of service to all that depend on us…read more