ShopTalk Customer Education Series

Our ShopTalk series will resume in 2021. We are excited to bring you new topics and speakers in the new year!

Carter University is offering free, weekly online customer education sessions to equip and enable you and your team with the tools and technology available through Carter Machinery.

These 30-minute live sessions will be hosted through a series of WebEx meetings by a Carter University instructor. Areas of focus will include, but are not limited to: learning about, ordering through, Preventive Maintenance options, and so much more!

We all have to work smarter, not just harder, these days and these open-enrollment, no-charge sessions will equip you to do just that! We look forward to seeing you at ShopTalk next Wednesday!

Your knowledge and class was excellent material. I greatly enjoyed expanding my educational awareness and have sold many filters over the years without understanding the full value of Cat filters in this way!  Great Class and hats off to Carter University.  I can use the information I learned today as talking points right away.

Paul Blizzard – Carter Machinery

Questions? Contact us at

Previous Sessions

Missed a previous session? No problem. We’ll post recordings of the session here.

Wednesday, August 19th: Carter Uncovered: Used Parts

Did you know there are affordable solutions to keep Genuine Cat parts inside your machine? We breakdown the process of repairing gently-used Cat parts to “like-new” condition, providing you a budget-friendly way to extend the life of your machine.

Recorded session coming soon.

Wednesday, July 22nd: What are my options for purchasing a Cat machine?

Are you ready to buy a machine but you don’t know what finance or purchase options are available? Watch this week’s session to find out how we can help you with purchasing a Cat machine.

Wednesday, June 17th: Undercarriage Visual Inspections: Getting the maximum life at minimum cost from your investment 

Get tips on lowering that cost in this week’s ShopTalk as we walk you through how to complete a proper Undercarriage Visual Inspection. You’ll be able to keep your equipment running in top condition and keep those maintenance and repair costs to a minimum. 

Wednesday, June 10th: Carter Uncovered: The Hydraulic Shop

Take a tour of the shop and follow a repair from start to finish and discover the many ways Carter technicians work to get each component swiftly back in top working condition.

June 3rd: Daily Machine Inspections

Are you inspecting your equipment correctly? Performing daily machine inspections can help you spot potential dangers that can affect the safety of your operators and jobsite and keep costly repairs to a minimum.

May 27th: Parts.Cat.Com

Experience the fastest and easiest way to shop for Cat® parts from your computer or mobile device. View prices, check availability, compare specifications, ship to your desired location, and more with Parts.Cat.Com. Learn about this handy tool in this week’s ShopTalk.

May 20th: Cat® Inspect

Cat® Inspect allows you to access your equipment data on your mobile device. In our ShopTalk this week, we’ll show you how this easy-to-use app lets you capture inspection data and integrates it with your other Cat data systems, so you can keep a close eye on your fleet.

May 13th: Cat Genuine Filters: What’s the difference?

What sets Cat genuine filters apart from the rest? Find out in this week’s ShopTalk. You’ll learn the differences and advantages of Cat filters and what they can do for the lifecycle of your machine.

May 6th: The Cat Rental Store App

Did you know you can manage your rental equipment without having to come into a Carter Machinery branch? Join Cameron Meisel, Carter Machinery’s Rental Home Office Manager, as he previews The Cat Rental Store App. This efficient and convenient app allows you to locate available rental equipment, get pricing information to fit your budget, and manage live updates on-the-go, 24 hours a day, seven days a week.

April 29th: SOS Services (SOSWeb & Oil Lab Services)

This session focuses on what the fluids in your machine can tell you about the health of your equipment. Carter Machinery’s Fluid Lab Supervisor, Mike Dudley, will break down this valuable and give an overview to some of the tools available to you.

April 22nd: Proactive Telematics Usage

In this ShopTalk session, Jason Threewitts, Digital Services Manager at Carter Machinery, shares his insights on how to harness telematics insights to manage your fleet more proactively in these rapidly changing times.

Per Jason, “We know many folks understand telematics and have at least started down the road of managing their fleet in a digital world so this won’t be a 25-minute sales pitch on why connecting your fleet is a good idea. Rather, we’ll talk about how a modern Equipment Manager can put this information to his/her advantage and stop constantly putting out fires or chasing shiny objects.”

April 15th: Preventive Maintenance Basics

Preventive maintenance is the key to fleet uptime and longevity. In this session, learn exactly what it is, why you should do it, the importance of maintenance intervals and tips to help you along the way.

April 8th: Introduction to

With, all the genuine Cat parts you need are just a couple of clicks away. View prices, check availability, compare specifications and more. Watch the recast below or if you’re ready to get started, download our PCC Reference.

April 1st: Introduction to

If you’re ready to get started using, download our quick start reference.

In Session 1, we walk you through the various features of Check it out!

About Carter University

Carter Machinery, your partner in building a better world, and Caterpillar, the number one construction equipment company in the world, have partnered on an exciting training opportunity for our customers. Online, easy, convenient and cost-effective. And once you enroll you’ll also have the opportunity to attend instructor-led training offered at various convenient locations.

Subscriptions last for 12-months and include hundreds of courses that can be accessed from anywhere on any device. For a limited time, each subscription also includes a curriculum on COVID-19 safety and health habits!

Contact Debbie Squires for more information about CarterU packages, pricing and subscription activation. or call (804) 823-1213.